Hotel FAQ

There is parking behind our hotel, with direct access from King Street.

Parking is free to guests of the hotel and day-spa guests.

Niagara Falls is approximately a 30-minute drive from Niagara-on-the-Lake.

There are several wineries less than a 10 minute drive from Prince of Wales! To discover some of the region’s best wineries, we recommend taking part in the Wine Trolley Signature Tour, a guided wine tour that you can experience aboard our San Francisco-style trolley.

Prince of Wales is close to several award-winning dining options, including The Cannery Restaurant and Tiara, with The Drawing Room, Churchill Lounge, and Noble Restaurant located in the hotel.

Wi-Fi is free to guests of the hotel and those enjoying services at Secret Garden Spa.

Dry cleaning services are available Sunday through Thursday for 2 day service. Dry cleaning is not available on weekends or Holidays.

We are happy to welcome your well-behaved dog in one of our dog-friendly rooms.

Please inform us at the time of booking if you require dog-friendly accommodations. Guests who arrive with a dog without having confirmed a dog-friendly room will be asked to find alternative accommodation for their dog during their stay. Please find our dog friendly accommodations policy here.

To provide you with a truly exceptional experience, we offer complimentary Wi-Fi, evening turndown service, luxury bath products, and more in all accommodations. Other amenities vary by room.

Every room at Prince of Wales has an air conditioning and heating system that guests can control to ensure the most comfortable stay.

We do! The heated indoor pool can be accessed by both guests of the hotel, as well as day-spa guests.

Yes, many rooms are accessible by elevator and all rooms are accessible by stairs. If you require more details please call our reservations teams at: 1-888-669-5566

The pool is open daily from 7:00 am to 10:00 pm to hotel and day-spa guests.